Reddit and social media warn a number of PS4 owners with messages containing a series of characters that can pull Sony's console down. In some cases, the console is too complex, allowing the user to reset the hardware to work properly again.
As with mobile platforms, we saw a bug. Strange personality can cause confusion and cause unstable behavior. If the report is true, Sony will quickly release new system firmware that addresses the problem. Ultimately, the company likes to release updates that improve system performance and reliability.
Avoiding headaches until this issue is resolved There are several steps you can take to protect your console from receiving messages from the multiplayer party and other strangers:
If you receive a message, please delete it from the Sony PlayStation messaging app for Android or iOS rather than opening it in the console.
I have a report that previously removed suspicious messages with Sony's smartphone app . If you turn on the console and log in to the PlayStation Network, you can avoid the problem. Sony's PS4 messaging apps are available for free download and are available for Android and iOS.
How to send PlayStation 4 messages to friends only:
A) You can visit this URL in your web browser. Log in with your PS4 account information. Select "Privacy | Messages" and select the Edit button near the message. You can not choose anyone else, friends, or anyone here. Until Sony fixes this bug, you should choose one of the latter two options.
B) From the PS4 console, go to Settings -> Account Management -> Privacy Settings. Select "Privacy | Messages" and select the Edit button near the message. You can not choose anyone else, friends, or anyone here. Until Sony fixes this bug, you should choose one of the latter two options.
How to Reconfigure the PS4 System Database:
If you are affected after removing the message and the PS4 works funky, you may need to boot the console in Safe Mode and rebuild the database. This process does not affect stored data. Sony has said:
Inspects the drive and creates a new database for all content on the system. This can take a long time, depending on the type and number of data items.
This option is useful for organizing data on the PS4. Select this option if you experience problems such as stopping the game or slowing down the frame rate.
Doing this is a good step to get everything back right away if a fool strikes you with a bad message.