Dealing with angry, sometimes petulant, and occasionally intolerant strangers is an integral part of online video games, and companies that operate on multiplayer platforms where players communicate can only do a lot to regulate behavior when Offenses consist primarily of real-time speech.
Now, Microsoft has an updated set of guidelines that, hopefully, make it clearer to what it considers to cross the line when it feels frustrated with another player. The company described the guidelines as part of an update to its Community Guidelines page, published on Tuesday of last week, which includes information on content standards, fraud, cheating and other behaviors that Microsoft regulates closely on Xbox Live.
The company has several tips to avoid suspensions and prohibitions and to not be a jerk. These include guidelines on specific actions, such as spam messages on Xbox Live or dueling or trollish behavior in a game itself.
There are also quite strict restrictions on what types of words, phrases or historical figures you can directly name or refer to in your online identification, the names of your groups and other public activities. But the company intelligently recognizes that junk conversation is part of the culture of any competitive activity and will not be lost soon. Therefore, it clearly specifies when and what kind of junk conversation is generally acceptable and when it is no longer good.
For example, Microsoft says that you can criticize specific cases of poor play, such as accusing someone of displaying a "potato goal" after the popular meme. He also says that he can participate in a little playful mockery, with phrases like "ruin" or "get well". However, crossing the line involves personal attacks, use of slander or anything that resembles a sexual threat.
Many times, it is easy for the acceptable to cross over to the unacceptable, such as replacing "destroyed" or "destroyed" with a bit of blasphemy that clearly implies something more sinister and criminal in its nature. And, of course, any kind of insult or attack on identifiable traits such as gender, skin color or nationality is strictly prohibited and punishable.
"A small trash talk is an expected part of the competitive action of multiple players, and that's not a bad thing," the company writes. "But hatred does not take place here, and what is not right is when that trash talk turns into harassment."
According to Polygon Microsoft says "standards are not a new set of rules, but are a call to action that allows each player evaluate their behavior and adjust accordingly to be a force for good ". It is also a good idea to educate players, especially the youngest ones. Who could be online for the first time to play these types of games with people of all ages around the world. For teens operating in online spaces and often without the responsibility to use their real names, it can be difficult to discern when an insult or a disposable line that is said out of frustration crosses abusive territory or makes other players feel uncomfortable. .
Microsoft also clearly states the consequences and types of violations that you should repeatedly commit to lose your ability to play online or, worse, have your gamertag banned forever. "We can permanently suspend a profile or device if we can no longer rely on it due to a serious infraction, or if our attempts to correct repeated negative behaviors are not successful," explains the company.