Last week, a report on the Vice motherboard website revealed that Microsoft was using human contractors to Listening to voice conversations with Skype Translator and Cortana Microsoft is not the only company that uses human contractors to improve its voice recognition technology, but the problem is that the company did not say so explicitly in its different privacy documents.
In the Skype Privacy Translator Frequently Asked Questions, the company now explains what type of audio content can be collected and how it is being used. "This may include the transcription of audio recordings by Microsoft employees and suppliers, subject to procedures designed to protect the privacy of users, which include taking steps to unidentify data, demand confidentiality agreements with suppliers and their employees, and demand that suppliers comply with high standards of privacy established in European legislation and elsewhere, "reads the frequently asked questions.
If Apple and Google recently paused human reviews of voice recordings with Siri and Google Assistant for privacy reasons, Microsoft will not do the same at this time. However, the company is apparently considering other changes according to what the Microsoft spokesman told Motherboard. "We have updated our privacy statement and frequently asked questions about products to add clarity and will continue to examine the additional steps we could take," the spokesman said.
Further reading: Cortana, Microsoft, privacy, Skype, Skype Translator