Sometimes, a Windows 10 update will not replace an old driver as expected. In those cases, you must solve and solve the problem yourself.
Let's be realistic, for most users, if a computer starts and they can start using it, then the computer is working fine, well, at least good enough. However, this apathetic view of the health and maintenance of the computer can lead to serious problems in the future, especially if your computer is using an outdated device driver.
I recently reused an old gaming laptop as my new business PC. This process included the upgrade of the operating system from Windows 7 to Windows 10. After the update, I noticed that the CPU fan was constantly running, and PC performance was slow at best. So, I solved some problems with the Windows Task Manager.
I discovered that, for unexplained reasons and even after a long update process, the computer was still using an obsolete and obsolete device driver. This was causing significant performance problems and was obviously unacceptable.
This tutorial shows you how to use Task Manager to identify devices that are malfunctioning, how to solve the problem and then how to solve it.
SEE: Windows Update May 10, 2019: 10 notable new features (free PDF) (TechRepublic)
How to troubleshoot and repair a defective device driver
Windows tasks, best achieved by the infamous CTRL-ALT-Delete keyboard shortcut, is one of the first troubleshooting tools to use when your PC starts to behave badly. By thoroughly examining what processes are running and how much energy they are using, you can have a general idea of which devices or services are causing problems and which ones work correctly.
As you can see in Figure A the driver for the Intel Rapid Storage Technology chipset is continuously allocating about 20% to the CPU, even when the PC is idle. This device driver also continually claims almost 7 MB of RAM for some reason: this should not be happening; however, it explains the constant operation of the CPU fan and the general slowness of the PC.
After consulting the Intel support website, it turns out that there is an updated 64-bit driver for the available Intel Rapid Storage Technology chipset, which I downloaded. Before we can install the new driver, we must first uninstall the old driver.
Type "control panel" in the Windows 10 desktop search box and choose the appropriate Control Panel application from the result list to arrive at a screen similar to Figure B that shows The small icon view. Click on the link labeled Programs and Features.
Scroll down the list of devices until you find Intel Rapid Storage Technology ( Figure C ): click on that entry and then uninstall it. You will have to restart your PC to finish the process.
Upon restart, a generic controller will take care of running the Intel chipset for you. This generic driver will work, but it will sacrifice a remarkable level of performance, so it is better to install the new Intel Rapid Storage Technology driver.
Right-click the Start Menu button and select the Device Driver item from the list of configuration services. Scroll down to Storage Controllers, expand the entry and select the appropriate device ( Figure D ).
Double-click on the Intel Chipset SATA RAID Controller entry to display the Properties screen and then click on the Controller tab ( Figure E ). Click the Update Driver button and select the Use Disk option to install the previously downloaded driver.
When the installation process is complete, you will be prompted to restart your PC once more.
Now, when you verify the Task Manager ( Figure F ) after the restart, you will notice that the Intel Rapid Storage Technology process is silent when your PC is idle, using 0% of the CPU and only .8MB of RAM – in other words, behave as it is supposed to behave. Problem solved and solved.
If your Windows 10 computer does not work as well as you would like, check the running processes with Task Manager. That basic built-in application can provide the information you need to solve the problem and develop a solution.