August stops selling View doorbell less than three weeks after launch

August announced today that it is stopping shipments of its new camera with View bell just 17 days after it went on sale for the first time. The View is the first camera with ring that works with battery in August and sold for $ 229.99.

In a statement announcing the stoppage of shipments, August CEO Jason Johnson cites "performance challenges in specific user environments" as the reason. In my review of the Vista, published on April 9, I noticed that I experienced numerous connectivity and transmission problems when testing the device. CNET also reported long delays when connecting to the View application through August in its tests. Customers at Amazon mention similar problems, where the view currently has a rating of 1.5 stars in 40 reviews.

It is interesting that August offers customers the option to keep their eyes and receive a full refund of the purchase price in exchange for providing information. in its configuration and allowing August to communicate with them to obtain more information to help improve the performance of the product. Customers who do not wish to participate can return the device to the retailer where they purchased it for a full refund. An August spokesman did not say how many View customers are affected by this or how many units have been sold or shipped since the device went on sale.

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