After Samsung delayed the launch of the Galaxy Fold, there are some pending questions. What caused the breakdown of the screens and what will Samsung do to change the design of the Fold? But for those who preordered the device and were not discouraged by all the drama about the breaking of the screens, the biggest question of all could be this: when will it finally be sent?
AT & T has been sending an email to customers with a possible answer: June 13 °. That agrees with a lot of screenshots we've been seeing on Twitter and Reddit. The screenshots themselves are certainly legitimate, but that does not mean the date is. Samsung tells us that it has not announced any update on the calendar. We contacted AT & T and they told us that the company did not have any comments.
It is possible, and in our opinion, probable, that the date of June 13 is only a placeholder. Maybe the AT & T systems required some kind of specific date to keep the orders pending and the computer would not accept an entry "every time Samsung finalizes its diagnosis" in that particular data entry field.
If the date of June 13 turned out to be just a guess, it's a bad idea that AT & T has sent a bunch of customers to that email with no more context. The need for e-mail could be related to this copy of "federal regulations require that we obtain your acceptance of the new shipping date (s)," but that makes it doubly important for AT & T to provide more information. about what is happening. As difficult as it may be to believe, it is possible that some customers are not fully aware of what has been happening with the Galaxy Fold and its screen.
Everything is very clear, but that lack of clarity is not entirely surprising. Delaying the launch of a phone so close to its original mailing date may cause some confusion.
Meanwhile, Reuters has reported that Samsung is collecting all the review units it has distributed so far. It is likely that Samsung wants to prevent any other reports of broken screens. At least one new report of a protrusion rising between the hinge and the flexible screen appeared today from Michael Fisher. That makes a total of three review units that have had bulges between the screen and the hinge.
Sigh. A small grain of something found its way under my Galaxy Fold screen. As the saying goes: "It does not surprise me, it just disappoints me". Sending this to Samsung with the hope that they will find a way to seal that hinge.
Silver lining: video tomorrow! pic.twitter.com/9UfYDMOEul
– Michael Fisher (@theMrMobile) April 23, 2019
Collecting all the phones out there is a smart move on the part of Samsung, but as It ends up recovering them, it means that we are even more indebted to the company for the explanations of what happened with these review units. Meanwhile, the most convincing conjectures we have had so far come from iFixit that pointed to several possible points of failure. However, none of them is final.
We will update this publication with more information from AT & T or Samsung if we obtain it. Meanwhile, my suggestion for people who previously ordered the device and are receiving these emails is to treat that June 13 delivery date as the infamous AT & T 5G E icon: aspirational, but probably not accurate.