Amazon will let you opt out of human review of Alexa recordings

First Google, then Apple and now Amazon: all three bow to the pressure of the EU on the subject of humans who review the recordings of their respective digital assistants. While Apple and Google paused the human review, Amazon decided to offer a clearer and more complete exclusion configuration for Alexa users.

Amazon already offered a set of privacy policies much clearer than Google or Apple, as it had established a privacy The portal after the last round of scandals about Alexa's voice recordings revealed more than most realized. That portal now has an updated language on what certain boxes will mark.

Specifically, you can go to your Amazon Alexa application and navigate to its settings, then "Alexa Privacy" and finally "Manage how your data improves Alexa", and find a new language on that page that now specifically says "your Voice recordings can be used to develop new functions and manually reviewed to help improve our services "(emphasis ours).

You can also find that page through your web browser, here: https://www.amazon.com/alexaprivacysettings.[19659005-24ThenewlanguageofAmazonasnowspecifiesthatyouwouldbeabletomanuallyreviewitifitisnotactiveoutsideofthisfeature19659005forthefirsttimethepresentdayAnAmazonspokespersonprovidedthefollowingstatement:

We take customer privacy very seriously and continually review our practices and procedures. For Alexa, we already offer customers the possibility to opt for their voice recordings not to be used to help develop new Alexa features. Voice recordings from customers using this exclusion option are also excluded from our supervised learning workflows that involve manual review of an extremely small sample of Alexa requests. We will also update the information we provide to customers so that our practices are clearer.

That clarity is very necessary, since the previous language made it appear that unchecking a box deactivated the loading of your voice recordings, that is not the case, since they are still loaded on Amazon's servers. The only change is that, although the previous configuration only excluded users from having their expressions reviewed "to help develop new functions", the new configuration means that they will not be reviewed by humans, end point.

In essence, Amazon has updated its configuration and the language around them to really do what you would have assumed they would have done in the first place.

Amazon offers a tool to allow users to delete their voice recordings whenever they want, but even with these new settings, Amazon will continue to store voice recordings by default. If you want to remove them, you should periodically go to the Alexa settings and do it yourself.

Apple has stopped the human review of statements worldwide, Google has stopped it in the EU, and Amazon is simply offering this clearer exclusion option. The three companies have a different approach to handling this growing concern for human reviewers, and it is expected that all three will end up in the same place: clearer revelations, transparent options for managing data and the ability to not have their voice automatically stored If you don't want it to be.

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