The practice of having human beings review the recordings of digital assistants for quality control purposes is back in the news, and after Apple's pause of the process, Amazon also decided to allow users Opt for reviews.
Bloomberg reports on the policy change that occurred on Friday, which will see the modified Alexa privacy settings in Android and iOS applications, so you can choose not to participate if you wish.
"We take customer privacy seriously and continually review our practices and procedures," Amazon told Bloomberg. "We will also update the information we provide to customers so that our practices are clearer."
Like Apple and Google, Amazon says that only a small part of Alexa's recordings are reviewed by their team, although information such as user names and their locations are attached to some of the audio clips.
You and your recordings
A few days ago Google stopped the practice of having human beings transcribe recordings of the Google Assistant, at least in the EU, where the tech giant is currently under investigation by regulators.
In the case of Google, part of the reason for the manual review is to improve the detection of different languages, he says. Apparently, no personal data of the users is attached to the audio clips.
Even if quality control reviews use a small fraction of all recordings and anonymize them along the way, most users will probably want to decide whether or not to decide their clips are used in this way.
Both Google and Amazon offer you the option to delete recordings that have been saved from your servers. That is still not the case with Apple and Siri, although Apple does not save any recording that is not reviewed anyway.