Some Android phone and tablet users are reporting an error with the Google Assistant, which makes their device's screen stay on indefinitely after hearing the activation phrase & # 39; Hi Google & # 39 ;, which It could cause a lot of problems from battery drain to permanent display
This is very frustrating for people who own other devices (such as Google Home smart speakers) that are activated with the same spoken command.
Several Android Police staff members noticed that their phones and tablets were not going back to sleep after recognizing that the activation command was intended for a different device.
This is a serious battery discharge (even when dark mode is activated) and a potential security risk as it leaves the device unlocked. It could also cause images to burn on the screens of LCD devices.
I love it when my Google devices hear me say Hello Google, I realize that I am talking to Google Home, and THEN NEVER TURN OFF THE SCREENS. This Pixel 3 will remain on until the heat death of the universe or its screen catches fire, whichever comes first. pic.twitter.com/5paCoU9xi1[19459006▪9deoctubrede2019[19659006[ChronicInsomnia
The same problem has been reported periodically in Google's support forums since September. It seems to mainly affect Google Pixel and Google Home devices, although a OnePlus 6T owner found his phone awake with his battery at 1% hours after Google Assistant detected the activation phrase.
The cause of the problem has not yet been identified, and appears to be intermittent, but we will keep it updated if a solution arises. Meanwhile, we recommend monitoring your phone from time to time (especially if you have other devices with Google Assistant) so you can turn off the screen manually if necessary.
Via Android Police